Synergetics

Services to the Business & Corporate Sector


Synergetics MC provides a comprehensive range of expert psychological services to enhance effectiveness of organizations and individuals. We provide high quality consulting advice for the following key organizational functions:-

Our Programs are flexible and widely applicable. They can be divided into broad categories:
  1. Stress Management programs 
  2. Resilience courses and 
  3. Peak Performance Courses
  4. Leadership and Culture Development 
  5. Audits & Assessments (360 degree, Psychometric and/or physiological ) 
  6. One-on-One tailored Executive coaching programs.  
  7. Team Building & Team Coaching

Key Courses and tools in Resilience, and Stress Management using Inner Quality Management® and HeartMath®

Based on more than a decade of research and experience in human performance, biomedical and social-science research HeartMath® programs have earned a unique position globally in the training and consulting fields. HeartMath LLC (USA), and The Institute of HeartMath (USA) have developed innovative approaches and tools to facilitate higher levels of performance. Through our association with them we offer their full range of training programs, coaching programs, interactive learning systems and assessment services.

In case studies across UK, Europe And North America involving organisations such as Royal Dutch Shell (Oil), Motorola, and Hewlett-Packard to name a few, profound and sustainable shifts have occurred in workplace effectiveness and organisational health. Bruce Cryer President of HeartMath and the co-author of From Chaos to Coherence says, "Our research indicates that the next level in human efficiency and productivity will come through learning about the inner environment of technology of one's own system, a process we call Inner Quality Management® (IQM®)."

HeartMath programs like the IQM, are based on the Institute of HeartMath's published research which has appeared in peer review journals such as the Integrative and Behavioural Science, American Journal of Cardiology and Stress Medicine.

Client case studies have shown that teams who learned and practiced HeartMath metods for reducing the mental and emotional stress experienced more physical energy, mental clarity, they felt happier and more peaceful. They also experienced less depression, anxiety and anger, as well as less fatigue, sleeplessness, tension, body aches and indigestion.

More Effective Approaches to Workplace Challenges

Many approaches, such as standard motivational programs, exercise and fitness programs, and time management techniques, have been implemented over the past fifteen years to help people cope with increased challenges and pressures in the workplace. Although there have been some benefits realised from these programs, most have not resulted in the desired outcomes, and the level of stress experienced by workers has continued to rise. The proportion of workers who reported feeling “highly stressed” more than doubled from 1985 to 2000.

While most of the adult population reports experiencing personal or emotional problems in the course of a year, about 50% of these people say that they are unable to solve their problems and about one third state that they are unable to do anything to make their problems more bearable. While situations, encounters or events may seem intrinsically "stressful," it is truly how an individual perceives and reacts to an event that determines whether or not the stress response is activated. The main limitation of most stress-reduction approaches now in use is that while helpful, they do not target the real source of people's stress, enabling them to transform their perceptions and reactions to potentially “stressful” situations in the moment they occur.

HeartMath techniques can be used to transform the physical, mental and emotional effects of stress in the moment in which they occur. Optimal conditions for high performance are re-established. HeartMath tools also clear the way for new learning and new initiatives. They assist with balance and coping with workplace challenges and help to allow new higher levels of performance and creativity to arise.

Leadership

What do /Directors/ senior Management/ Owners/ Shareholders want to ultimately achieve? What is the vision of the business/ department?

Does the Corporate vision support the present business environment? Does it also lead toward an optimum business culture? Our globally-recognised leadership programs assist in raising the view and vantage point and enable new levels of performance.

Audit /Assessment Tools

We offer advanced assessment tools for a range of valuable functions within the organisation. We offer psychometric assessments as well as a unique range of physiological assessments designed to screen and qualify those at some higher risk of health-challenges. Our assessment technology spans the spectrum from recruiting through to the sales and marketing function and includes personal and organisational measures, either anonymously or peer-reviewed. We are able to provide a full turn-key assessment system which if desired can be web-enabled and automated to allow national or global roll-out and data-retrieval. The psychometric assessments are designed to be quick to complete, thus gaining support from all concerned. Priceless data and analyses can be gained in very short time periods.

Our confidential needs analysis can be used for a variety of purposes, from developing a new corporate or departmental vision, identifying and providing solutions to current issues, developing a project plan, or the impact of a new marketing initiative. We offer a totally flexible yet powerful service.

At the end of the process a report of all discussions, ideas, issues and thoughts is compiled and presented. This report can then be used in subsequent follow up meetings to continue the change and development process.

One-on-One Executive Coaching

There are many definitions of Executive Coaching. Essentially Executive Coaching is a highly personalised and effective form of learning. It involves understanding and capitalising on an individual’s strengths as well as recognising and reconciling and overcoming his or her weaknesses.

An Executive coach can be a catalyst for enhancing performance. A coach stimulates and challenges the individual to adopt new strategies and behaviours to cope with new demands. Major classes in Executive coaching include:

1. Coaching for skills
2. Coaching for performance
3. Coaching for development
4. Coaching for time management & stress
5. Coaching for managing/resolving conflict in the workplace
6. Coaching for the Executive’s own nominated area.

Our coaches and consultants provide guidance to help the individual and the organisation fulfill their goals and vision by working with your key executives to define their most critical requirements currently facing them.

1. Management meeting
2. Initial individual meeting with the selected executive
3. First coaching session
4. Second coaching session
5. Third, Fourth and Fifth coaching sessions
6. Management feedback

Team Building & Team Coaching

Selected Management, Executive and Employees are invited to attend a half-day or one-day training program designed to fit in with your business's requirements. We provide programs specifically tailored and customised to the Employer’s requirement and which return a business bottom-line benefit.

Each program is tailored to focus on assisting the vision, efficiency and self-management ability of the people that drive your business. Together we create internally motivated and inspired individuals that gain a long lasting sense of:

* Common purpose
* short and long-term goals
* Improved communication skills
* Support for each other
* Flexibility and resilience
* Team spirit
* Mutual trust
* Mutual accountability for results

Our programs are continually researched and updated. This ensures that they remain the most advanced and effective available.

Clients: What do they say about our programs

In an interview with the Sunday Times of London, Dr. Graham Bridgewood, Chief Health Adviser for Royal Dutch Shell, commented about the HeartMath IQM program. "The background physiology and the science underpinning this technique are absolutely sound, which is why we went ahead with pilot studies at Shell. I don't think the science is new, but getting it to work with individuals, and particularly with technical people, is."

Carol Mortimer, Director of Health Care with Hewlett-Packard in the UK told the Sunday Times that the IQM program and techniques made an amazing difference to team morale. Before the program, 46% said they often felt exhausted. After the training, this figure fell to 9%!

A California state agency pilot project involving 161 staff revealed that after the HeartMath training there was a 75% (from 12% - 3%) decrease in the number of people reporting feelings of depression often or most of the time. Before the program, 48% of the participants reported they feel energetic often or most of the time. After the HeartMath program that number jumped to 61%.

A study at Motorola also showed significant and beneficial shifts in the participants. Before the HeartMath program 25% of the study participants had high blood pressure levels. After only six months of using HeartMath techniques they all had normal blood-pressure levels, and no conventional medical interventions had been used.

Diane Ball, RN, BS, MSEd, team leader of cardiopulmonary rehabilitation at Delnor-Community Hospital, in Geneva, III. Ball learned the concept at a weekend seminar and through reading HeartMath's books. Now, she's teaching her colleagues and patients the same concept, which is studied by affiliated research-dedicated Institute of HeartMath. Currently, Delnor is rolling out the program to patients and staff. The staff really appreciates that the hospital cares about them," said Ball. "The hospital gives them a whole day paid to learn the techniques. The software is just there as a reinforcement”

For more case studies, research and applications please contact us ( or see our studies and links page)

For HeartMath consulting, coaching or training/ development programs in Australia / New Zealand please phone 612 9412 2500 or contact info@macquarieinstitute.com.au

If you are in Western Australia then please contact the WA office on 618 9430 7777 or email us.


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